TBH Rewards FAQs
How do I sign up?
Simply fill out the form above to create your free TBH Rewards account.
Is it free to join?
Yes, it is free to sign up.
How can I earn trophies?
You will earn one trophy compliments of TBH when you sign up. After that, you will earn 1 trophy for every dollar that you spend on TBHkids.com. When you’ve earned 100 trophies, you will receive $1o in TBH Bucks.
How do I redeem my rewards?
Upon checking out, you will be able to select a qualifying amount of TBH Bucks available to use a form of payment.
How do I check my trophies balance?
Your trophy balance will show up in your account view box in the upper right hand of the website, as well as on the My account page.
Do my trophies expire?
No, trophies never expire.
Are there additional ways to earn trophies?
Occasionally we will offer special sales to earn trophies. We will notify you by email.
I do not have an email address. Can I still sign up without one?
Sorry, we need an email address and valid account in order to track your trophies and rewards earned.
Is my personal information secured?
Yes, our site and your personal information is secure and undergoes monthly inspection to ensure that our security standards stay up-to-date. We also undergo a 3rd party security audit annually to ensure we adhere to current security and PCI compliance standards.
How do I return an item purchased where I received trophies?
If you return an item where you earned trophies, you would lose the trophies when the items are returned.
Can I return a reward item?
We would not be able to return any reward items since it is free and has no retail value.
Can I redeem rewards and still receive free shipping?
Yes. You get free standard shipping when you spend $24.95 or more, after any promotion codes have been applied.
Can I opt out of the program?
If you choose to opt out of our TBH Rewards program, please send an email to firstname.lastname@example.org and request to be removed from the program.